What Sort of Skills and Experience does an Operations Manager need to Include in a Resume?

As the job title implies, an operations manager is generally responsible for the day to day operations of a business. This includes a heavy focus on data entry and financial recordkeeping with additional fields such as human resources and scheduling also required. A good operations manager resume should highlight your organizational skills, ability to multitask, and any managerial experience that may be relevant to the specific position in question.

To enter this career field, you will need to possess a minimum of a bachelor’s degree in a field such as management, accounting, or business administration. Unless you have years of managerial experience in a related field, you may also need to pursue an advanced degree in order to impress employers. Two options for master’s degree include a Master of Science in Finance and a Master of Business Administration. Finally, you can also earn voluntary certifications such as Certified Manager, which teaches valuable skills you will use in this field.

Skills and experience from different candidates in this field vary greatly thanks to the many different backgrounds that can put you on this career path. However, the sample operations manager resume presented here gives you a good starting point that should allow you to impress an employer with your knowledge and abilities. You should alter this format slightly to fit your own personality, but be sure to stay as organized and on-point as possible.

Quinn Groves

E-Mail: qgroves@gsrmail.com
18 Illinois Avenue
Oakland, CA 94601

Professional Summary

Skilled and knowledgeable operations manager seeking employment in a capacity that will provide professional challenges while fully utilizing a fund of knowledge, attention to detail, and financial expertise accrued from years of experience.

Areas of Expertise

• Planning and organization of policies and processes
• Financial and human resource management
• Long-term planning and organization
• Payroll management
• Organization and attention to detail

Professional Experience

Operations Manager, Benson Technologies

7/2013 – Current

Provide oversight for data entry, accounts payable, report entries, and organizational human resources. Key responsibilities include:

• Improve operational systems and processes, reporting on ways that they can be made more effective and efficient.
• Serve as primary point of employee contact for budgetary and human resources problems.
• Provide long-term plans on an organizational level and communicate these plans to other managerial staff.
• Payroll management and distribution of employee benefit packages.
• Collaborate with other management staff regarding fiscal planning on a quarterly and yearly basis.

Administrative Assistant, Benson Technologies

2/2009 – 7/2013

Provided office administration for financial and human resources offices. Key responsibilities included:

• Provided internal and external communication to customers, managers, and clients.
• Organized calendars and maintained track of all personal time spent among employees.
• Documented budgetary expenditures and ensured that finances remained on track based on earlier projections.
• Assisted in payroll management.
• Wrote up official correspondences.
• Provided insight on technical, financial, and human resources matters.

Education and Certifications

• Certified Manager, Walton Community College, 2012
• Bachelor’s Degree in Business Management, University of Oregon, 2008
• High School Diploma, Wilson memorial High School, 2002

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